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ITD Print Solutions’ Rhinotek® and IBM® toner cartridges are built to meet or exceed the performance specifications of those of the original manufacturer in terms of print quality, density and page yield. ITD Print Solutions warrants all Rhinotek® and IBM® cartridges to be free from defects in both material and workmanship for one year from the date of shipment, and further warrants that none of these products will cause damage or abnormal wear in any printer for which they are designed.

We will reimburse the cost of repairs of a damaged machine if our product is deemed to have caused the need for repair. All claims must be accompanied by an invoice from the authorized service company performing the repairs. The defective product must also be returned to us in the original packaging with all box and cartridge labeling intact.

Our liability shall be limited to repair, replacement, or reimbursement, at our option, of product or equipment as stated above. This warranty is exclusive and replaces any and all other warranties, express or implied.

Please send warranty claims to:

ITD Print Solutions, 5220 Pacific Concourse Drive, Suite 300, Los Angeles, CA 90045, Attn: Warranty Claims.

Download our Warranty

To view and print our warranty select this link.

Know the difference in Compatible Cartridges

Don’t be fooled by bargain brands! Most use cheap components that typically don’t produce optimal results. Or worse, may damage your printer. Many don’t offer a recycling program. Many “bargain” toner cartridges violate OEM patents, and that could void your printer warranty.

We invest extensive R&D (Research & Development) into every Rhinotek® and IBM® cartridge we sell. Our cartridges offer greater consistency in performance, coverage, color richness, and overall commitment to quality.

ITD Print Solutions stands behind its products. Whether you buy Rhinotek® or IBM® brand toner cartridges, your production output is assured by one of the best warranties in the industry.